Forside / ABC Industriservice / ABC Industriservice – Service Agreements
Get a tailored service agreement for your conveyor systems
ABC Industrigummi offers fixed service agreements that help you avoid unexpected downtime, extend the life of your system and spare parts, and ensure that your systems always run optimally.
Two possible fixed proactive service agreements and one reactive service option
We offer two levels of service agreements; Standard and Total. You choose the level that suits your needs – we take care of the rest.
In addition to our service agreements, you can also choose the model where you use our 24/7 Service without a fixed associated service agreement. See the differences, similarities and benefits of each model below.
Standard ABC Industriservice Agreement
A service agreement that covers basic, broad needs for service and safety checks on your conveyor systems.-
Semi-annual scheduled service inspection
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Safety inspection and service report at every service visit
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No-obligation quotes for repairs
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Telephone support (weekdays 7-16)
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Access to 24/7 emergency service with guaranteed response time of max. 48 hours
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20% discount on spare parts
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No permanent contact person and annual status meeting
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Proactive solution
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Possibility of 20% savings by signing a 3-year agreement
Total ABC Industriservice Agreement
A service agreement that covers a broad and in-depth need for service and safety checks on your transport systems.-
Semi-annual scheduled service inspection
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Safety inspection and service report at every service visit
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No-obligation quotes for repairs
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Telephone support (weekdays 7-16)
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Access to 24/7 emergency service with guaranteed response time of max. 24 hours
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35% discount on spare parts
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Permanent contact person and annual status meeting
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Proactive solution
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Possibility of 20% savings by signing a 3-year agreement
24/7 service WITHOUT associated service agreement
This is not a service agreement, but a service that everyone has access to when the need arises.-
Semi-annual scheduled service inspection
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Safety inspection and service report at every service visit
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No-obligation quotes for repairs
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Telephone support (weekdays 7-16)
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Access to 24/7 emergency service without guaranteed response time, but we are typically there within 48 hours anyway
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Basically no discount on spare parts
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No permanent contact person and annual status meeting
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Reactive solution
What do you get with an ABC Industriservice Agreement?
- Peace of mind, as the market’s leading experts come out and review your conveyor system.
- Operational reliability, as we ensure that wear and non-sudden repairs are detected before they become a problem.
- With each service inspection, the next one is planned so that you can better plan your operations.
How it works
You fill out the form with a few details about your conveyor systems:
- Length of the conveyor
- Number of operating hours per day
- Throughput in tons per hour
- Material
- Number of drums
Within 48 hours we will send you a customized quote.
If you sign a 3-year agreement, you save 20% on the annual price.
🛠️ Get your quote now – it’s free and without obligation
Fill out the form to send us a request for a service agreement
FAQ about our service agreements
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Why should I choose a service agreement for my conveyor systems?
Because it gives you peace of mind. With a service agreement, you get regular inspections, fewer unexpected stops and quick help when you really need it. This extends the life of your system and minimizes operational disruptions.
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What is the difference between the two service agreements?
The Standard ABC Industriservice Agreement covers the basic needs for inspection and support, while the Total ABC Industriservice Agreement includes faster response time, a permanent contact person and a higher discount level. What both have in common is that you get peace of mind, operational reliability and planning.
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How is the price calculated?
The price depends on the length of the conveyor, operating hours per day, number of drums, material and how many tons it moves per hour. We use a simple formula to give you an accurate quote.
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Is it free to get a quote?
Yes. Fill out the form and we will send you a no-obligation quote within 48 hours.
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Is 24/7 service included in all plans?
Yes, but with different response times. The Standard agreement has a maximum response time of 48 hours, while the Total plan has a maximum response time of 24 hours.
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Are spare parts and repairs included in the price?
No, but you will receive a discount on spare parts. The actual working time and parts for repairs will be invoiced separately.
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Does the agreement have a minimum term?
There is basically no binding period, but you sign either a 1-year agreement or a 3-year agreement, where you save 20% on the total price.
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How do I get started?
Fill out the form on the website - and we will contact you with a quote.
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Do I still have access to ABC 24/7 24-hour service even if I don't have a service agreement?
Yes! All our customers always have access to our 24/7 24-hour service. The difference is that if you use our 24/7 24-hour service without having a service agreement, we cannot guarantee a response time - however, we typically have a response time within 48 hours - and you generally do not get a discount on the spare parts.
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Do you also sign a pre-agreement for 24/7 24-hour service?
No, if you need our 24/7 Service, just call us at +45 57 53 70 01.
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Where geographically does ABC service conveyor systems?
We service all customers throughout Denmark without exception. We also service customers in southern Sweden and northern Germany.
Martin Hansen
Martin Hansen is ABC Industrigummi's director and the one who receives your request and ends up sending you the quote. He is looking forward to the dialogue with you.